What AdBox ships
We deliver batches of flat-packed printed boxes to matched sellers, free of charge, sized and scheduled against the seller's stated volume. Batch delivery timelines are confirmed at matching.
What AdBox does not do
AdBox is not a courier or shipping company. Parcels sent by sellers to their customers travel via the seller's own carriers under the seller's existing terms. AdBox does not use carrier scans: the only proof we record is the seller scanning the code on each box as it is packed.
Damaged or short batches
If a box batch arrives damaged, incomplete, or in the wrong sizes, we replace it at no cost. Email adboxservice@hotmail.com with the batch reference.
Coverage
Regions for the pilot batch are agreed with the shops and brands in it. AdBox is run from the Netherlands; the FAQ covers where things stand.