Where things stand
AdBox is pre-launch. No payments are taken through this website, and no brand has been charged for anything. Rates for the pilot are being set against real supplier quotes, so there is no price list yet.
Before a brand books a panel, it receives a written agreement that states the rate, when payment is due, and what happens in each of the cases below. Nothing is charged until that agreement is accepted.
What the pilot agreement will cover
- A batch that does not fill. A box prints only once all six panels are booked. The agreement states what happens to a booking if its batch does not fill.
- Cancelling before print. Cancelling before a batch goes into production.
- Print defects. If artwork is printed materially wrong (wrong file, wrong panel, illegible print), affected boxes are re-run or refunded at our cost.
Sellers
Sellers pay nothing, so there is nothing to refund. If a box batch arrives damaged or unusable, we replace it.
How to claim
Email adboxservice@hotmail.com with your batch reference and photos where relevant. We respond within five working days.